A word from our Customers
At Custom Built Gazebos we take pride in our service, our designs and our customer care. For us, it’s not only a job well done that we enjoy, we enjoy the people that we get the opportunity to interact with on a daily basis – it makes what we do so much more rewarding.
At the end of the day it comes down to doing business with good people and making a difference, making a statement and standing up for some principals. It’s not easy shouting out that you are different, that you really care about the work that you are doing and that you actually care about your customers, so here’s a bit of feedback from our customers about what they think about us.
Thank you for all your assistance with building our shelter. Looks fantastic and adds warmth to our space. Will look even better once we have the floor and mosaic in, paths done and the weathervane sitting aloft.
Pauline
Merri Corner Community Garden in Brunswick, Melbourne.We can’t express fully to you both what a pleasure it was having you at our home. I’m just sorry I did not get a chance to prepare something for you to eat on the last day. Nanny duties were required. We are going to get a lot of pleasure seeing the little ones playing in the gazebo and Brendan and myself will share with friends and family some very happy times I’m sure. I’ve already asked Johnnny from the pub to move his TV closer to the window and put some decent movies on so we can have movie nights on hot summer evenings !!!!! Seriously what a transformation the Gazebo has made to our house and garden. Tom you were so obliging and communicated with us every time we emailed or called. We appreciate your diligence and excellence in workmanship. Rory will certainly learn a lot from you. It was a delight to have met you both. Wishing you well in life’s travels and the very best in everything. Feel free to call by and visit if your ever up this way again.
Kerry and Brendan Rogers
We purchased the 8 sided Gazebo (approx 4m2) from Custom Built Gazebos. We are very VERY impressed with the quality, the design and the price of our new Gazebo. We’ve got the prefect Gazebo suited our requirements and for an excellent price.
G Donaldon
Point Cook, VictoriaWe went through the routine of getting quotes, visited showrooms and even engaged a local builder to erect a gazebo for us on our property here at Withcott in Queensland. Not one of them could offer the unique service Custom Built Gazebos did (and they came all the way from Victoria too). The local builder was very good and looked promising but failed to give us what we actually wanted. Despite doing most of the ordering and design etc by phone and email with Custom Built Gazebos we got there – and the proof is in the pudding as they say. We have a first rate entertaining area which is the envy of the street built by two gentlemen. We must commend you on your professionalism and workmanship and we have to add this is reflected in the comments from the many people who have had the pleasure of being entertained in the gazebo. Nothing was too much trouble for Custom Built Gazebos. They’re a great company and we were engaged during the entire construction. Now we have oiled all the wood for the second time including the floor it looks beautiful and we love to sit in the gazebo of an afternoon now the weather has moderated it is just so pleasant. In closing, it was an absolute pleasure having Custom Built Gazebos build the gazebo for us and if you wish you may refer others to us who may be planning one through your company as we would have no hesitation whatsoever in recommending you to them.
Lee & Sue Hayter
Withcott, QueenslandWe selected the 8 metre Gazebo. Fitness for purpose in terms of suiting our need for an outdoor dining area. Also really impressed by the responsive customer service and the one-stop-shop re the kit and installation. Appropriate size for the space we had available. Now that it’s built, it’s clear that the quality of workmanship is second to none and really well finished. I love that you cleaned up so well on completion – often a problem! Fabulous Gazebo and service – thank you Tom and Peter
Kathryn & Graham O'Keefe
TasmaniaAfter some research and receiving pricing from potential contractors, we selected Custom Gazebos to work with us to provide a Gazebo that would best fit our needs and budget. After previous bad experience with other contractors, we approached this final project of our renovations with much apprehension. Tom and Peter completely turned that experience around. From the beginning Tom worked with us to learn what we wanted and offered advice that enabled us to collectively determine which of their range of Gazebos would work best for us and compliment the style of our house. Tom impressed us by offering a complete service from design through construction and final paint, all within a reasonable time frame. He obligingly took on the effort of arranging the often-troubling issues of other trades, electrician, managing the plumbing directly and most especially, the permit. Our experience is that these issues are often pushed to the side. They end up creating a stressful time consuming learning path for the homeowner to resolve. I am very happy to report that the promises which Tom and Peter offered was met and further exceeded. Tom and Peter were an absolute delight to have at our house, always friendly and professional. Even with the construction challenges of buried pipes in the way of foundations, difficult house colours to match and narrow access, Tom and Peter continually provided solutions and managed to improve on the original concept. Today we have the Gazebo we wanted, a Gazebo that we are very proud of, and we had the bonus of an enjoyable “Gentlemen Craftsmen” experience. We highly recommend Tom and Peter of Custom Gazebos.